Shipping policy

Shipping Policy

At Rizen, we’re committed to delivering your order quickly, securely, and with care for the planet.

 

Order Processing

Each piece is prepared specifically for you. By producing items only once an order is placed, we help reduce overproduction and waste. Orders are processed within 1–3 business days before dispatch.

Shipping Options & Delivery Times

We ship worldwide through trusted logistics partners. Depending on your location and the shipping option you choose at checkout, estimated delivery times are:

Standard Shipping: 5–9 business days - free

Priority Shipping: 3–5 business days - 9.97USD

Sustainable Fulfillment

To shorten transit times and lower our carbon footprint, your order may ship from one of several fulfillment centers around the world. This helps us bring your items closer to you while keeping our shipping practices more eco-friendly.

 

Tracking

As soon as your order leaves our facility, you’ll receive a shipping confirmation email with a tracking link to follow its journey.

 

Customs & Duties

International orders may be subject to customs fees, taxes, or import duties determined by your local authorities. These charges are the customer’s responsibility.

 

Questions

Our team is here to help. If you have any questions about your order or delivery, contact us at support@try-rizen.com